Privacy Policy

At JOHNNYNEW, we prioritize the protection of your personal privacy and fully secure all your personal data. This Privacy Policy clearly explains how we collect, use, store and protect your information when you browse our official website, register an account, and purchase our products. By accessing and using our platform and services, you acknowledge and agree to the data practices outlined in this policy.
Personal Information: When you register a member account, place an order, or complete payment on our website, we may collect your full name, email address, shipping address, billing address, contact phone number, and payment-related information.
Automated Information: During your visit to our website, we automatically collect basic device and browsing data through cookies and similar tracking technologies, including your IP address, browser type, mobile device information, page browsing records, and site access preferences.
Communication Records: If you contact our customer service team for consultation, after-sales support or feedback, we will retain relevant correspondence records to better resolve your inquiries and follow up on your needs.

2. How We Use Your Information

All information we collect is used for the following legitimate purposes:
  • Process, confirm and complete your orders, handle payment verification, and arrange product delivery and after-sales services.
  • Communicate with you in a timely manner regarding order status updates, logistics information, after-sales processing and customer service replies.
  • Optimize our website functions, product designs and service systems to continuously improve your overall shopping experience.
  • Send exclusive discounts, new product updates and brand newsletters only if you have voluntarily subscribed to our marketing notifications.
  • Fulfill relevant legal obligations, and prevent illegal behaviors such as transaction fraud and account security risks.

3. Sharing of Information

JOHNNYNEW strictly protects user privacy and will never sell, trade, lease or disclose your personal information to irrelevant third parties for commercial purposes. We only share your data in the following limited and secure scenarios:
  • Share necessary information with trusted third-party service providers who cooperate with us, including payment processors, logistics and delivery service providers, and website operation maintenance teams. All partners are bound by strict confidentiality agreements and are prohibited from misusing your data.
  • Disclose relevant information when required by national laws, regulations or official legal procedures, or to protect the legitimate rights, property and safety of JOHNNYNEW, our customers and the public.

4. Data Security

We adopt comprehensive industry-standard security technologies and operational management measures to protect your personal data, including data encryption transmission, secure server storage, access permission control and regular system security inspections. We strive to prevent unauthorized access, disclosure, tampering and loss of your information. Please note that no electronic transmission or network storage method can achieve 100% security, and we will always try our best to ensure the maximum safety of your personal data.

5. Cookies and Tracking Technologies

We use cookies and other legitimate tracking technologies to record user browsing habits, analyze website traffic data, optimize page display effects, and personalize product and content recommendations for you. You can adjust the cookie permission settings through your browser at any time to refuse automatic data collection. Please note that disabling cookies may cause some functions of our website to be unavailable or abnormally used.

6. Your Rights

According to applicable local data protection laws, you have the following rights to your personal information:
  • Access, check, correct and update the personal data we store about you.
  • Unsubscribe and opt out of our marketing and promotional emails at any time via the unsubscribe link in the message.
  • Request to delete your personal information, or restrict and object to our partial data processing activities.

7. International Data Transfers

As a global fashion brand serving customers worldwide, your personal information may be transferred to and processed in countries and regions outside your residential area. We will take strict data protection measures to ensure that cross-border data transmission fully complies with legal requirements and that your personal information is always protected in accordance with this Privacy Policy.

8. Changes to This Policy

We reserve the right to update this Privacy Policy irregularly to adapt to business development adjustments and updated legal regulations. Once the policy is revised, we will post the latest version on this page and mark the effective date. Continued use of our website and services after the update means you agree to the revised policy.

9. Contact Us

If you have any questions, doubts or requests regarding this Privacy Policy and your personal data protection, please contact our official customer service team through the following methods:
Email: service@johnnynew.com
We sincerely thank you for your trust and support in JOHNNYNEW. We will always adhere to the principle of privacy priority, protect your personal information safely, and bring you secure and reassuring fashion shopping services.