Terms Of Service
Welcome to JOHNNYNEW. By visiting, browsing, and using our official website, placing orders, and accessing all related platform services, you acknowledge that you have read, understood, and agreed to be bound by the following Terms of Service. Please review these terms carefully before using our website and purchasing our products.
1. General Information
JOHNNYNEW is a professional online women’s fashion retailer, offering a curated selection of trendy and timeless apparel, including blouses, dresses, knitwear, outerwear, and daily casual bottoms. All products and services provided on our website are exclusively for personal, non-commercial consumer use. Any unauthorized commercial resale, distribution or utilization of our products and platform resources is strictly prohibited.
2. Order Acceptance & Pricing
All customer orders are subject to product stock availability, order information verification, and pricing confirmation. JOHNNYNEW reserves the right to refuse, suspend, or cancel any order at our discretion, including but not limited to cases of excessive quantity purchases, inaccurate product descriptions or pricing information, system technical errors, and potential fraudulent order activities identified by our risk control system.
3. Payment
All orders must be fully paid at the time of checkout via the valid payment methods supported by our website. All product prices displayed on the platform are denominated in the corresponding displayed currency. We reserve the right to adjust product prices and preferential rules without prior notice according to market adjustments, product updates and promotional arrangements.
4. Shipping & Delivery
Shipping fees, delivery methods and estimated delivery times vary according to the customer’s shipping destination and selected logistics options. For complete and detailed regulations, please refer to our official Shipping Policy. JOHNNYNEW shall not be held responsible for delivery delays or losses caused by objective uncontrollable factors, including customs clearance procedures, extreme weather conditions, local logistics suspensions, and other unforeseen circumstances.
5. Returns & Exchanges
We are committed to bringing every customer a satisfying shopping experience. If you are unsatisfied with your purchased items, please refer to our official Return & Refund Policy for detailed rules on return eligibility, valid time limits, operating procedures and refund standards.
6. Intellectual Property
All content displayed on the JOHNNYNEW website, including but not limited to brand logos, original texts, product images, graphic designs, layout styles, and garment design patents, is the exclusive intellectual property of JOHNNYNEW. All rights are reserved and protected by international copyright and trademark laws. Any unauthorized copying, reproduction, modification, dissemination, or commercial use of the above content is strictly forbidden.
7. Privacy
We attach great importance to the protection of users’ personal privacy and data security. Our official Privacy Policy clearly specifies the rules for collection, use, storage and protection of your personal information generated during your browsing and shopping process. Your use of our platform services indicates your acceptance of our privacy protection rules.
8. Limitation of Liability
JOHNNYNEW shall not be liable for any indirect, incidental, special or consequential losses arising from your use of our website and products, including but not limited to economic losses, opportunity losses and personal inconvenience caused by system failures, network delays, third-party service errors or objective force majeure events.
9. Changes to Terms
We reserve the right to update and revise these Terms of Service irregularly to adapt to business adjustments and legal requirement updates. The revised terms will take effect immediately upon being posted on our website. Your continued use of our website and services after the update constitutes your voluntary acceptance of the latest Terms of Service.
10. Contact Us
If you have any questions, disputes or suggestions regarding these Terms of Service, please feel free to contact our official customer service team via email: service@johnnynew.com.
Thank you for choosing JOHNNYNEW and trusting our brand.