We understand how delightful it is to await your new wardrobe pieces from JOHNNYNEW, and we’re dedicated to helping you track your order every step of the way from our workshop to your door.
Once your order is fully processed and dispatched, you will receive a confirmation email with your exclusive tracking number and a dedicated link to view your shipment’s journey. With this tracking information, you can check real-time updates on your parcel’s location and accurate estimated delivery date at any time.
If you do not receive your tracking email within 3–5 business days after placing your order, kindly check your spam or promotions folder first. Should you need further support or have any inquiries regarding your shipment, our professional customer service team is always ready to assist you. You can reach us at service@johnnynew.com.
We sincerely appreciate your trust and patience in JOHNNYNEW. We cannot wait for you to receive and love your new stylish outfits.